FAQ

Frequently asked questions.

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Can malicious software run on my server?

No, Helio only run certified applications on your server. Every new application is reviewed by our engineers before it's certified.

How is the pricing defined?

The supplier sets a bid by telling Helio the minimum amount they are willing to earn for a running VM per hour. How much the supplier actually ends up earning is often more, and the supplier can change the bid at any time.

How to remove myself from wait list?

You can remove yourself from the wait list without any reason at any time by contacting Helio in any way (e-mail: hello@helio.exchange). We'll pay you your setup fee within 60 days back..